Terms and Conditions
Welcome to Merqoden. These Terms and Conditions govern your use of our website and the purchase of products from our online store.
1. General Information Merqoden is operated by LuGrowth OÜ, a company registered in Estonia.
- Company Name: LuGrowth OÜ
- Address: Harju maakond, Tallinn, Haabersti Linnaosa, Paldiski mnt 199a, 13517, Estonia
- Contact Email: contact@merqoden.com
By accessing our website or making a purchase, you agree to comply with these terms.
2. Products and Availability All product descriptions and images provided on the Merqoden website are for illustrative purposes. While we strive for accuracy, colors and textures may vary slightly.
We reserve the right to change, discontinue, or update product offerings and prices without prior notice.
3. Orders and Payments When placing an order, you confirm that all details provided are accurate. All payments are securely processed. Accepted payment methods are listed on our checkout page.
We reserve the right to refuse or cancel any order at any time, especially in cases of suspected fraud or incorrect product pricing.
4. Shipping and Delivery Merqoden ships products throughout the European Union. Orders are typically processed within 1–7 business days. Delivery times vary depending on the destination and product type, generally ranging from 14 to 28 business days.
We offer free standard shipping on all orders. Some shipments may include tracking, depending on the carrier and destination.
Please note that occasional customs delays may occur and are beyond our control. Merqoden is not responsible for any import duties or taxes that may be applied.
If a package is lost or arrives damaged, please contact us at contact@merqoden.com. We will assist you in resolving the issue as quickly as possible.
5. Returns and Refunds Please refer to our Refund and Returns Policy page for detailed information regarding eligibility and procedures for returns and refunds.
6. Intellectual Property All content on this website, including images, text, designs, logos, and graphics, are the exclusive property of LuGrowth OÜ or its licensors. Unauthorized use or reproduction is prohibited.
7. Limitation of Liability Merqoden and LuGrowth OÜ are not liable for any indirect, incidental, or consequential damages arising from the use of this website or from products purchased through it.
8. User Conduct You agree to use the Merqoden website lawfully and ethically. Any attempt to disrupt the website, gain unauthorized access, or engage in fraudulent activities is strictly prohibited.
9. Changes to Terms We reserve the right to update these Terms and Conditions at any time. Users will be notified of significant changes through announcements on our website.
10. Governing Law These Terms and Conditions are governed by the laws of Estonia. Any disputes arising out of these terms will be resolved under the jurisdiction of Estonian courts.
11. Contact Information If you have any questions regarding these Terms and Conditions, please contact us at:
LuGrowth OÜ
Harju maakond, Tallinn, Haabersti Linnaosa, Paldiski mnt 199a, 13517, Estonia
Email: contact@merqoden.com
Thank you for choosing Merqoden.